Payment Method

1. I do not have a credit card. How can I still purchase your products?
You can pay with PayPal. If you don't have an account, you can create one, it’s easy!

2. Can I use more than one coupon code in the same order?
Only one coupon code can be used per order.

3. Which currency will I be charged in?
You will be charged in CAD.

Customer Support

4. Where can I contact you? 

You can contact us by email at : pardahhijabs@gmail.com.

 

5. How often do you answer e-mails?
Please allow 24 hours for response to e-mails.

Fabric Care

6. How should I take care my product?
Hand wash and air dry our products for the best care. If you would like to machine wash, wash on warm setting using a gentle detergent and tumble dry for best results. Be sure to wash with only similar colour scarves/hijabs.

7. I got a stain on my product. Can you replace it?
Unfortunately, we cannot replace it since it was a stain you caused by the way you used the product.

 

Shipping

8. Which countries do you ship to?

Currently we are shipping to the US, Canada, UK, France, Italy, Germany, Australia, Singapore, Netherlands, Switzerland, New Zealand and Japan.

9. Is shipping free?

Shipping is free on all orders over $100.00 CAD. For orders less than $100.00 CAD, the shipping price will be calculated at checkout.

 

Returns

10. How do returns work?

Please visit this link for our return policy: https://www.pardahco.com/policies/refund-policy